Barco Medical Diagnostic monitor front buttons do not respond or are locked.
We believe the issue can be resolved by enabling the buttons in the Barco MediCal QAWeb, DICOM Calibration and QA Software.
Open MediCal QAWeb Agent calibration software. You can search for the software in the search bar next to the Start Menu
Wait for QAWeb to detect the configuration
Click on Switch User
Type password: advanced then press OK
Select your Barco Medical Monitor, Click Extended, On Front Control Buttons, click the drop down arrow and select Enabled
You should be able to use the front buttons on your Barco Medical Diagnostic Monitors after changing these settings. Verify the changes by pushing the Power and Menu buttons.